Guaranteed Quality Your satisfaction is guaranteed, or your money will be refunded. How good are our prints? We guarantee that our printing quality is better than anything you have ever seen. We guarantee your print colors will be truer, more vibrant, and your images will be sharper and clearer than from any lab or service bureau you've ever used. We use the most technologically advanced Epson 6 and 7 color wide-format ink jet printers, with the highest resolution and smallest ink droplets (only slightly larger than a human red blood cell), resulting in images that look or surpass photographic quality. Longer Lasting Colors We use Epson pigment inks to insure the most color-fast prints. Our inks and papers have been tested by Wilhelm Imaging Research to be more lightfast than most photographic prints (some of our paper and ink combinations are rated at over 140 years). Some of our smaller semi-gloss photo prints are printed onto Fujicolor Crystal Archive paper, which has a 60-years lightfast rating with Wilhelm (compared to other color photographic papers, which have only a 14-18 years lightfast rating). How We Do It Most consumer labs are set up only to make 4"x6" prints and occasionally 8"x10" prints from your digital images, negatives or slides. They use an average color balance, density and contrast for each image they print. They employ people will little training or expertise in digital printing. They rarely examine each image or use settings for optimum printing quality. At Big Digital Prints, we treat each image as an individual, giving it personal attention, customize settings, and use special software to produce the sharpest possible images, with the most vibrant color. Compare these sample images for clarity. Most labs also do not have the capability to print on fine art watercolor paper or real artist canvas. We've been doing this for three years, and offering a uniquely different choice for our customers --a choice that is often vital to artists who wish to reproduce their drawings, watercolors and oil paintings. Our Policies If you are not satisfied with any print we make, you can return it within five business days for a full refund. Color quality is subjective. We do our best to approach known industry standards. If our choices do not meet to your satisfaction, you have the option of having us make a new print to your suggestions.The new print will be charged at one-half our regular fee, for a total charge of one and one-half our regular print price. Images that need critical color matching should be accompanied by a reference print supplied by the customer. Difficult to print images should be proofed onto an 8x10 inch "proof" print until the customer is satisfied with the print quality. Once the customer is satisfied with the print quality, a final print(s) will be made at the desired enlargement. The customer agrees to pay our regular prices for each requested proof print, and the final enlargement(s). Copyrights We desire to protect all copyrights. We expect our customers to submit to us only images for which they are the creators, and the copyright owners. We will not knowingly print any image that is copyrighted by someone other than the customer. Likewise, we will not reprint the customer's images without their permission. Your submission of any image to us for scanning or printing is an indication that you have given us permission to reproduce the image(s) for you, and that you are the owner of the copyright. We will do our upmost to meet the printing, scanning and retouching schedules we have listed on our Web site. Other than refunding your money, we cannot be held responsible for damages and harm resulting from missed deadlines and opportunities. The upmost care is taken to ensure against loss or damage to your images. We strongly suggest that only duplicate digital image files be sent to us for printing. Neither Big Digital Prints.com, its owners and employees is not responsible for loss or damage to images submitted for printing or scanning. We Reserve the Right. . . To print or not print any image. We will not print images that have any indecency, nudity (including partial), or other questionable material. If you think your image may be in this catagory, you're probably right.

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