The quality of our prints is guaranteed. How good are our prints? We guarantee that our printing quality is better than anything you have ever seen. We guarantee your print colors will be truer, more vibrant, and your images will be sharper and clearer. We use the most technologically advanced Epson 8 color wide format inkjet printers, with the highest resolution and smallest ink droplets (only slightly larger than a human red blood cell).
Longer Lasting Colors
We use Epson pigment inks to insure the most color-fast prints. Our inks and papers have been tested by Wilhelm Imaging Research to be rated at over 150 years.
How We Do It
Using the latest imaging technology on both the front end with file preparation and the back end with our professional papers, inks, and printers we are able to make the most of your image. The prints are created and produced so you or your customer will have years and years of enjoyment and satisfaction. (We use Epson StylusPro 9800 & 9600 printers)
If you are not satisfied with any print we make, you can return it within five business days for a full refund. Color quality is subjective. We do our best to approach known industry standards. If our choices do not meet to your satisfaction, you have the option of having us make a new print to your suggestions.The new print will be charged at one-half our regular fee, for a total charge of one and one-half our regular print price. Images that need critical color matching should be accompanied by a reference print supplied by the customer. Difficult to print images should be proofed onto an 8x10 inch "proof" print until the customer is satisfied with the print quality. Once the customer is satisfied with the print quality, a final print(s) will be made at the desired enlargement. The customer agrees to pay our regular prices for each requested proof print, and the final enlargement(s).
We desire to protect all copyrights. We expect our customers to submit to us only images for which they are the creators, and the copyright owners. We will not knowingly print any image that is copyrighted by someone other than the customer. Likewise, we will not reprint the customer's images without their permission. Your submission of any image to us for scanning or printing is an indication that you have given us permission to reproduce the image(s) for you, and that you are the owner of the copyright.
We will do our upmost to meet the printing, scanning and retouching schedules we have listed on our Web site. Other than refunding your money, we cannot be held responsible for damages and harm resulting from missed deadlines and opportunities.
The upmost care is taken to ensure against loss or damage to your images. We strongly suggest that only duplicate digital image files be sent to us for printing. Neither Big Digital Prints.com, its owners and employees is not responsible for loss or damage to images submitted for printing or scanning.
© 2008 Masterlab