ORDERING PRINTS Step 1: Media Selection Giclee Canvases We use 100% cotton bright-white canvas and coat it with a semi-gloss water-resistant varnish. Canvas gives art or photography a "fine art" feel, and it helps to hide pixels from low resolution images. Giclee Watercolor We use 100% cotton watercolor paper. The paper has a totally matte finish (no shine) and is textured. The texture also helps hide pixels from low resolution images. Semi Gloss/Glossy These two papers are what most people associate with photo lab prints. If you go to a 1-hour lab and order "matte" prints, chances are you are actually getting a semi-gloss, or "luster." Photo Matte This paper surface also has a totally matte finish (no shine). Matte surfaces have less saturation and "pop" that glossy papers, but have a more "fine art" feel. We will not reproduce copyrighted or indecent material. Click for details Step 2: Choose your print size Recommended Maximum Print Sizes From Your Digital Camera Our expert technicians and special software are capable of making some pretty amazing enlargements (click here for an example of our quality), however, there are limitations. There are maximum print sizes we recommend for each digital camera image. How "Aspect Ratio" Can Effect the Cropping of Your Images Most consumer digital cameras record images in a 3 to 4 (3:4) aspect ratio. This height to width ratio matches your television and computer screen's height and width. However, this 3:4 ratio does not match most standard photographic print sizes used by photo labs. Therefore, important parts of your digital images may be cropped away without you knowing it! As this chart demonstrates, most images must be cropped to fit in standard mattes and frames. You may have us crop the image for you, or maintain the original shape. If you choose the "no cropping" option, your actual image size will be as follows (Red ratios indicate an exact fit): Standard Print Sizes 4:5 Print Ratio 3:4 Print Ratio 2:3 Print Ratio You may crop your images to any size. We are capable of printing any image that fits within 44 x 96" Pricing, however, will be based on the smallest "Standard Size" that your image will fit within. In other words, we can print (for example) a 14 x 23" image, but you would be charged for a 20 x 24" print. We can then trim your print down to 14 x 24", or we will leave the extra border on if you wish*. May result in cropping, check your camera's aspect ratio to the right No cropping Large-format film cameras No cropping Consumer digital cameras: No cropping SLR "pro" digital cameras & 35mm film cameras: 8" x 10" 8 x 10 7.5 x 10 6.7 x 10 11" x 14" 11 x 13.8 10.5 x 14 9.3 x 14 16" x 20" 16 x 20 15 x 20 13.3 x 20 20" x 24" 19.2 x 24 18 x 24 16 x 24 24" x 30" 24 x 30 22.5 x 30 20 x 30 24" x 36" See 24 x 30 24 x 32 24 x 36 30" x 40" 30 x 37.5 30 x 40 26.7 x 40 36" x 48" 36 x 45 36 x 48 32 x 48 40" x 50" 40 x 50 37.5 x 50 33.3 x 50 40" x 60" See 40 x 50 40 x 53.3 40 x 60 *This means that we can also add borders to a print, but you will be charged the end print size, not the end image size. Image size means the dimensions you want us to print your image. If you want a 16 x 20" without any borders (borderless), the image size is 16 x 20" and the print size is also 16 x 20". Print Size, or paper size, is the size you want the actual print to be. If you want a border around the image, then the print size will be larger than the image size. For example, you may want a 16 x 20" image with a 2" border all the way around. That results in 4" more paper in each dimension (width and height), and your end print size would be 20 x 24". You would pay of a 20 x 24" print. Canvas Exception: Because canvases are usually stretched (a service we don't offer due to increased shipping costs), we include a 1-2" border standard! This means that a 16 x 20" canvas print will have an image size of 16 x 20" and a print size of 20 x 24", and you will be charged for a 16 x 20" print. The costs are built into the price. Step 3: Choose the number of prints based on our newly updated princing Step 5: Submit your file(s) following these instructions Step 6: Fill out the following order form: Ordering & Submission Checklist To submit print orders, fill out this form. If you want more information about any item, click on the "more info" links. This has been designed as an order form and a checklist providing you an organized method of determining the best way for us to print your order. Personal Information Name: Company: Phone: Email Address: Confirm Email: Shipping Information Address City State Zip Shipping Method: US Priority Mail (8x10 only) $4 UPS Ground, 2-6 days, usually $7-10 UPS 3-Day Select, usually $10-18 UPS 2nd-Day, usually $15-25 UPS Next-Day, usually $20-50 more info Packing Method: US Priority Mail (8x10 only) - No extra 25.5 x 4" tube - $5 each 27.5 x 4" tube - $7 each 48 x 4" tube - $10 each Flat (more $!!, click "more info") more info Turn Around: Standard: 1-2 weeks (free) Rush: 4 business days, Guaranteed (+20%) Rush: 3 business days, Guaranteed (+50%) Rush: 2 business days, Guaranteed (+100%) Rush: 1 business day, Guaranteed (+200%) more info Payment We accept all major credit cards except Discover. Checks are unadvisable as we must receive them and clear them before we can ship your prints. Credit Card# Exp. This is a secure form, but you may wish to call/be called to give us your credit card number rather than entering it here. That will also allow you to confirm that we have received the order. If you choose to do this, enter "call me" or "I will call" in the credit card field. Prints You may use this form to submit up to 5 prints. Fill out additional forms to send more than 5. On additional forms you only need to fill out your name, phone, and email - that counts for future orders as well. If you want more than one print size from one file, treat it as two separate print submissions. File Submission Method: I will email the file(s) (under 10 MB only!) I will mail the file(s) on a CD (any size file) I will mail the file(s) on a DVD-R/+R (any size) I will FTP the file(s) (any size) more info/ instructions Print #1 File Name: Media Option: - Choose One - Glossy Semi Gloss Matte Watercolor Paper Canvas more info! Image Size (inches): Print Size (inches): more info If any file's aspect ratio does not match their designated Image Size, Big Digital should: Crop the image if needed Don't Crop any portion of the file Call before cropping if the dimensions don't match (You may give further instructions in the comment box) Number of prints: Cost Per Print: Total: more info Print #2 File Name: Media Option: - Choose One - Glossy Semi Gloss Matte Watercolor Paper Canvas Image Size (inches): Print Size (inches): Number of prints: Cost Per Print: Total: Print #3 File Name: Media Option: - Choose One - Glossy Semi Gloss Matte Watercolor Paper Canvas Image Size (inches): Print Size (inches): Number of prints: Cost Per Print: Total: Print #4 File Name: Media Option: - Choose One - Glossy Semi Gloss Matte Watercolor Paper Canvas Image Size (inches): Print Size (inches): Number of prints: Cost Per Print: Total: Print #5 File Name: Media Option: - Choose One - Glossy Semi Gloss Matte Watercolor Paper Canvas Image Size (inches): Print Size (inches): Number of prints: Cost Per Print: Total: If you have talked to or worked with a technician on this order or these files in the past, please select one: None - First time customer Ted Stephen Bob Additional comments, instructions, or questions. *PLEASE proof-read your email address! We cannot respond to submissions with bad emails and no phone numbers.

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