Turn-Around Time

Every effort is made to complete your project as soon as possible, we typically can promise a turn-around of five working days. However, if it must be rushed, we can do so at an additional cost. All numbers refer to the number of days it ships after we receive it. We must be notified in advance of all your needs. Advanced notice applies even to the 5 day turn-around, if that schedule is imperative.
Up to 1-2 weeks (usually 5 working days)	"Free"
4 Working Days Guaranteed	+ 20%
3 Working Days Guaranteed	+ 50%
2 Working Days Guaranteed	+ 100%
1 Working Day Guaranteed	+ 200%

Things that might delay an order include:

Failing to provide a credit card#. If we are unable to get a hold of you, and you requested that your card number be given over the phone, your order will be delayed. We cannot ship orders until they are paid for. Call in your card number soon after placing the order to avoid this, we are here M-F 8:30 a.m. - 5:30 p.m. Mountain Standard time.
You purchase a printed proof prior to having us print the order. In this case you must wait for the print and approve it before we print. In this case, however, since most of the prep work has been completed, we can usually print it in one day after approval.
If you ask for a large print run (over 15 prints or copies of prints), it may take a day longer. This process is not only the best quality, but also takes considerable time to acheive that quality.

Big Digital Prints c/o MasterLab
2992 South Main Street
Salt Lake City, UT 84115

Click on this link to Google Maps for a map to our lab.

Phone: 801-484-1028
Fax: 801-467-2729
Phones are answered "MasterLab" (our parent company), and your call will be transferred to "Big Digital Prints".

email: heath@masterlabdigital.com

© 2008 Masterlab